Frequently Asked Questions
Find answers to the most common questions about our therapy, coaching, emotional intelligence training, workshops, and wellbeing programmes.
What is Emotion Factory?
Emotion Factory is a leading platform dedicated to emotional wellbeing, emotional intelligence, therapy, coaching, and professional development. We empower individuals, families, educators, schools, and organisations with evidence-based programmes that promote resilience, self-awareness, and lasting personal growth.
Who can benefit from your services?
Our services are designed for a wide range of clients, including individuals, children, teenagers, parents, families, educators, schools, universities, corporate teams, healthcare professionals, and organisations seeking to improve emotional wellbeing and performance.
What services do you offer?
We offer a comprehensive range of services, including therapy, coaching, emotional intelligence assessments, corporate wellbeing programmes, leadership development, school workshops, professional training, family support, and educational resources.
Do you offer online therapy and coaching sessions?
Yes. We provide secure online therapy and coaching sessions, allowing clients from around the world to access professional support from the comfort of their own homes.
How do I book a session?
Booking is simple. You can use the Book Your Session button on our website or contact our team directly through the Contact page. We’ll help you choose the service that best fits your needs.
How long does each therapy or coaching session last?
Most individual therapy and coaching sessions last between 50 and 60 minutes. Workshop and training durations vary depending on the programme.
How many sessions will I need?
The number of sessions depends on your personal goals and circumstances. Some clients benefit from short-term support, while others choose ongoing sessions to achieve long-term emotional growth and wellbeing.
Are my sessions confidential?
Absolutely. Confidentiality is one of our highest priorities. All personal information and discussions remain private and are handled according to professional and ethical standards.
What is the difference between therapy and coaching?
Therapy focuses on supporting emotional wellbeing, mental health, and overcoming psychological challenges. Coaching is future-focused and helps individuals develop emotional intelligence, improve performance, achieve goals, and unlock their full potential. Our team can help determine which approach is most suitable for you.
Do you provide Emotional Intelligence training for schools and universities?
Yes. We work closely with schools, universities, and educational institutions to deliver tailored emotional intelligence programmes that enhance student wellbeing, strengthen resilience, improve communication, and support educators.
Do you offer corporate wellbeing and leadership programmes?
Yes. We design customised corporate programmes that help organisations strengthen leadership, improve communication, build emotionally intelligent teams, manage workplace stress, and create healthier work environments.
Can your workshops and training programmes be customised?
Absolutely. Every organisation, school, and team has unique needs. We tailor our workshops and training programmes to align with your goals, audience, and organisational culture.
Do you work with children, teenagers, and families?
Yes. We offer specialised programmes that help children and teenagers develop emotional awareness, confidence, resilience, communication skills, and healthy coping strategies while supporting parents and families throughout the process.
What qualifications and approaches do your professionals use?
Our professionals use evidence-based approaches, including Emotional Intelligence frameworks, Cognitive Behavioural Therapy (CBT), coaching methodologies, and positive psychology principles. Our programmes are designed to deliver practical, measurable, and lasting outcomes.